Bartender, Barista & Event Assistant

Job description

Bartender, Barista & Event Assistant
Application Deadline: 19 July 2026

Department: Residents Team (creative community)

Employment Type: Zero Hours

Location: London

Reporting To: Tallulah Turner-Fray & Jelica Obician

Compensation: £15.24 / hour

Description
We are seeking enthusiastic people who can work across Baristas, Bartenders, Front of House, and Events roles to assist the Exchange Team at Somerset House. This role focuses on delivering exceptional customer service to Exchange members, visitors, and guests attending Somerset House's wider cultural and commercial programme. You'll help create a welcoming, efficient, and memorable experience across in both our member and public areas.

This role also oversees day‐to‐day bar and café operations, including stock control, licensing compliance, customer service, and the assistance of pop‐up bars and catering in other parts of the building.

Key Responsibilities
Café & Barista Duties

Make a various selection of hot drinks for customers

Upsell coffee, food and snack offers

Complete daily workspace walkthroughs and cleaning tasks

Prep and serve large pre-brought event orders and deliver them in a timely and well-presented manner

Act as a community host and assist members with queries when needed

Process payments and support with stock management

Event Support

Assist with event setup, delivery, and breakdown of events, including private hires, public programmes, and member activities. (Please note this role involves manual handling)

Welcome guests, manage queues, check tickets or bookings, and provide information about the venue and programme.

Assist with on‐site event delivery and troubleshooting

Assist with events risk assessments, H&S, and evacuation procedures

Bartending

Serve beverages and, occasionally, food during events and process card payments - ensuring swift service throughout.

Oversee and maintain good stock levels on the bar throughout service.

Barback duties including stock replenishment and occasionally changing kegs and gas.

Greet and make members and event attendees feel welcome, prioritising high quality customer service.

Ensure cleanliness and tidiness of premises and equipment.

General Duties

Build positive relationships with event attendees, proactively gathering feedback to ensure continuous improvement of services.

Create a welcoming and inclusive environment.

Act as a point of contact for questions and requests from guests.

Undertake any other duties and responsibilities as required, to ensure specific event requirements are completed and attendees experience outstanding service.

Maintain clean, organised, and safe bar, café, and event areas throughout service.

Ensure that H&S, licensing regulations and internal policies are adhered to at all times

Skills and Experience
Experience

Front and back of house experience working in cafes/bars/restaurants

Experience delivering excellent customer service as part of a team while working in fast‐paced environments

Experience supporting and delivering events

Skills

Excellent customer service skills with a positive approach

Proactive attitude and capacity to work in a fast‐paced events environment

Ability to work both independently and as part of a team

Good eye for cleanliness

Being punctual and reliable is key to the success of the role

Desirable

Previous work experience as a Barista or Bartender

Barback experience

Previous experience with guest management

Benefits
Mental Health & Wellbeing

Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed

Pension

3% employer 5% employee pension contributions *as long as criteria is met

Discounts, offers and free stuff!

The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites

Discount to local leisure centres

#J-18808-Ljbffr

Extra information

Status

Open

Education Level

Secondary School

Location

City of Westminster

Type of Contract

Full-time jobs

Published at

17-07-2026

Profession type

Bar Staff / Waiters and Waitresses

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English