Hostel Manager

Job description

Our client, a homeless charity based in South West London, is currently seeking a Hostel Manager based in Richmond to join their team. Reporting into the Assistant Operations Director you will be responsible for the overall leadership, management, and delivery of a 14-bed, 24-hour supported hostel service.

Responsibilities include:

• Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times.
• Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management.
• Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management.
• Ensure residents receive consistent, high-quality, person-centred support.

About you:

• Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma.
• Experience of supervising or managing staff within a supported housing, hostel, or similar environment.
• Demonstrable understanding of trauma-informed and psychologically informed approaches, and the ability to embed these within team practice.
• Strong interpersonal skills, with the ability to build effective relationships with residents, staff, and external partners.

This is an exciting opportunity for a Hostel Manager with a proven track record in supporting vulnerable adults to achieve positive outcomes. You will join a dedicated team, making a real difference in the lives of people experiencing homelessness, while developing your management skills in a supportive and dynamic environment. Please apply to Langton N4P for further details on this opportunity.

Extra information

Status

Open

Education Level

Secondary School

Location

Twickenham

Type of Contract

Full-time jobs

Salary indication

£40,000 Per Month

Published at

22-07-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English