Internship Program Coordinator

Job description

About CIEE
CIEE is the world's oldest and largest nonprofit study abroad and intercultural exchange organization. Since 1947, CIEE has provided students with high-quality international education experiences that foster academic achievement, intercultural understanding, and professional development. Through study abroad, internship, and experiential learning programs, CIEE prepares students to thrive in an increasingly interconnected world.
CIEE is committed to recruiting talented, passionate professionals who are dedicated to delivering exceptional student experiences, building meaningful partnerships, and contributing to the continued growth of international education.
Position Summary The Internship Program Coordinator plays a central role in the successful delivery of CIEE London's internship and experiential learning programs. Reporting to the Internships Director, the Coordinator is responsible for the day-to-day coordination of internship placements, employer engagement, student support, and programme administration.
This role acts as the primary operational contact for internship host organizations and students throughout the placement lifecycle. The coordinator works closely with employers to develop and maintain placement opportunities, ensures students are appropriately matched with host organizations, and provides ongoing support to deliver high-quality internship experiences.
The position requires excellent organizational skills, strong relationship management abilities, and a commitment to providing outstanding service to students, employers, and university partners.
Key Responsibilities Internship Placement Coordination Coordinate the end-to-end internship placement process from application through to programme completion.
Match students with suitable internship opportunities based on academic requirements, career aspirations, and employer needs.
Arrange and coordinate employer interviews, placement offers, and internship confirmations.
Ensure all placement timelines and deadlines are met.
Maintain accurate placement records and documentation throughout the student life cycle.
Employer Relationship Management Serve as the primary day-to-day contact for internship host organizations.
Build and maintain strong relationships with employers across a diverse range of industry sectors.
Proactively identify and develop new internship opportunities to support programme growth.
Liaise regularly with employers to monitor placements, address routine queries, and ensure positive outcomes for both students and host organizations.
Conduct employer meetings and internship site visits where appropriate.
Maintain an up-to-date database of employer contacts and partnership activity within Salesforce.
Student Support Guide students through the internship application and placement process.
Review and provide feedback on CVs, cover letters, and internship applications.
Conduct pre-placement advising meetings with students.
Support internship orientation activities and professional preparation sessions.
Monitor student progress throughout placements and act as the first point of contact for routine placement-related enquiries.
Escalate complex student welfare or employer issues to the Internships Director where appropriate.
Professional Development & Experiential Learning Coordinate professional development workshops, networking events, employer panels, and career seminars.
Arrange guest speakers, company visits, and industry engagement opportunities.
Support experiential learning initiatives that enhance students' professional, cultural, and personal development.
Travel within London for employer meetings, internship site visits, networking events, and university activities.
Compliance & Programme Administration Prepare internship agreements, placement documentation, and participant records.
Support visa administration and placement documentation in accordance with UKVI, BUNAC, and CIEE compliance requirements.
Coordinate the collection of learning agreements, mid-placement reviews, and final evaluations.
Maintain accurate student records within Salesforce and other internal systems.
Assist with programme reporting, financial administration, and data management.
Ensure all programme documentation complies with CIEE policies and relevant legislation.
Partnership & Programme Support Support university partner visits and employer engagement activities.
Assist with documenting internship placements through case studies, testimonials, and marketing content.
Contribute to continuous programme improvement by identifying opportunities to enhance operational processes and the student experience.
Participate in wider CIEE projects and initiatives as required.
Undertake other duties appropriate to the role.
Person Specification Essential Experience coordinating internships, placements, experiential learning programs, or student services.
Experience building and managing professional relationships with external organizations.
Working knowledge of UKVI immigration requirements, visa compliance, and BUNAC processes.
Experience supporting American university students or familiarity with the US higher education system.
Excellent organizational and project coordination skills.
Strong written and verbal communication skills.
Excellent interpersonal and relationship-building abilities.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Strong attention to detail and problem-solving skills.
Experience using CRM or database systems, preferably Salesforce.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Desirable Experience working within study abroad, international education, or higher education.
Knowledge of the London employment market and internship landscape.
Experience organizing events, workshops, or professional development activities.
Understanding both UK and US workplace cultures.
Interest in experiential education and global learning.
Personal Attributes The successful candidate will demonstrate:
A proactive and solution-focused approach.
Excellent organizational and time management skills.
Confidence building relationships with employers and external stakeholders.
A collaborative and flexible working style.
Professionalism, diplomacy, and sound judgment.
A commitment to providing excellent student service.
The ability to work independently while contributing positively to a team.
Enthusiasm for international education and student development.
A positive attitude and a good sense of humour.
Working Hours Monday to Friday, 9:00 am – 5:00 pm.
Flexibility to work occasional evenings or weekends to support orientations, networking events, employer functions, and programme activities.
Pre-Employment Checks Appointment to this role is subject to satisfactory pre-employment screening, including references and a criminal background check where applicable.
CIEE will not provide the immigration sponsorship needed for someone who requires work authorization.

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Extra information

Status

Closed

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English