Support Secretary, Neurology

Go back University Hospitals Coventry and Warwickshire NHS Trust

Support Secretary, Neurology

The closing date is 03 August 2026

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Neurology Service. This will include ownership of weekly Botox clinics, the booking and outcome of these clinics. DVLA ownership for all consultants. Support Neurology Medical Secretaries with tasks such as post, letters and administrative work.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Work effectively as a team member.
• Responsible for weekly Botox clinics, booking and outcome of clinics.
• The diary of GP specialist performing clinics.
• Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
• Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
• Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
• Maintain spreadsheets and databases including the production of regular information reports.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
• Procurement - order stationery, clinical supplies, and equipment stock.
• Use own initiative to meet tight deadlines.
• Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.

Person Specification

Qualifications

• Good general education (e.g., GCSE Maths and English A-C)
• Business Administration Level 2 or willing to work towards
• Customer Service Level 2 or willing to work towards

Experience

• Experience of working in a busy administration environment
• Experience in a customer facing role.
• Minute taking
• Ability to Audio Type/ use Digital Dictation
• Ability to take and transcribe notes of meetings in a timely manner.
• NHS Experience
• Knowledge and understanding of reception and office procedures.

Knowledge

• Knowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
• Experience of using Trust IT Systems
• Advanced Keyboard Skills/IT Skills

Skills

• Ability to communicate clearly, both written and verbally
• Understanding of working in a supervisory role.
• Accuracy - pays attention to detail.
• Ability to prioritise and organise own and others workload.
• Good organisational skills and ability to multitask.
• Ability to deal with stressful situations and sensitive issues.
• Ability to maintain relevant recording and information systems.
• Good time management skills.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's values (As detailed in UHCW's Values in Action document below)
• Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

University Hospitals Coventry and Warwickshire