Customer Service Coordinator

Job description

We are hiring for our client, a well-established manufacturing business based outside Newry, to recruit a Customer Service Coordinator on a permanent, full-time basis (Monday to Friday). This Customer Service Coordinator role sits at the heart of the operation, supporting key customer accounts and ensuring orders, forecasts and stock requirements are managed efficiently and cost-effectively. The successful Customer Service Coordinator will work closely with internal departments and external stakeholders to deliver a consistently high standard of customer service while supporting product development and day-to-day operational activity. This is an excellent opportunity for someone with strong coordination, organisational and customer service skills who enjoys working in a fast-paced, team-based environment. Top 3 Things to Know About this Job Permanent, Monday to Friday role, 1pm finish Friday £30,000 salary + fantastic bonus 36 days annual leave, 4% pension The Role Manage a portfolio of customer accounts within the department Coordinate ordering, delivery and stock management of components Review customer forecasts to ensure demand is met efficiently Support new product developments from concept through to order stage Communicate with customers to maintain high service standards Liaise with internal teams including Sales, Technical, and Finance Handle project work, complaints, and invoice queries as required The Person At least 1 year's experience in a manufacturing environment within an account management/coordination role Strong customer service and interpersonal skills Excellent organisational skills with the ability to prioritise workloads Confident communicator at all levels Strong IT skills, including Microsoft Office Numerate, proactive and solutions-focused SAP experience advantageous but not essential The Reward Permanent employment with long-term stability Monday to Friday working pattern Supportive team environment Opportunity to develop skills within a growing business Next Steps - Why Hunter Savage For further information, or to apply for this Customer Service Coordinator job, please contact Nuala McClinton, Associate Director at Hunter Savage. Expert, confidential career advice within the Business Support market. Skills: sales support sales administrator customer coordinator customer support account management

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Extra information

Status

Open

Education Level

Secondary School

Location

Newry

Type of Contract

Full-time jobs

Salary indication

£30,000 Per Month

Published at

27-07-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English