Job description
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At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
Based at Royal Blackburn Hospital: To carry out a wide range of administrative, clerical and computer centred duties and provide support for the Medical Secretaries, mainly transcription and production from Electronic Digital Dictation system of clinic letters.
Main duties of the job
The post holder will undertake a wide range of administrative and clerical duties with specific responsibilities, including digital transcription of clinic letters and other correspondence.
You will be able to demonstrate excellent communication skills and be able to use your own initiative.
Experience of medical audio transcription and medical terminology is essential, as would experience of working in a busy, demanding office role. This is a demanding but rewarding role.
You will need to be calm under pressure and be able to prioritize and manage your workload, sometimes with minimal supervision.
Working for our organisation
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
Detailed job description and main responsibilities
1. Registration and modifications of patient details on the Patient Administration System (Cerner) ensuring that all information input is accurate, up to date and only disclosed to authorized personnel
2. Administrating of clinic appointments using the Patient Administration System, ensuring that appointments are allocated within the Government Outpatient’s Waiting list targets and in accordance with the Access, Booking and Choice Policy.
3. Transcription and production from Electronic Digital Dictation system of clinic letters/ reports etc.
4. Input and extract data from other relevant software programmes which may be Trust wide or specific (e.g. ICE, Cerner) as and when required.
5. Establish and maintain efficient office systems, including filing systems and maintain booking out/and booking in system for case-notes.
6. Ensure all signed investigations are filed correctly in case notes.
7. General clerical duties including filing, faxing, photocopying and answering the telephone.
8. Ensure stock and stationery is kept at acceptable levels.
Person specification
GSCE
- 5 GSCE Grade A-C
- Previous Clerical experience
- Touch typing qualification
- Numeracy and literacy skills
- Proven ability to understand and comply with detailed procedures
- Clear and accurate written/verbal communication and effective listening skills
- Proven ability to use own initiative and work without close supervision
- Willing to adapt to the changing needs of the service
- Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.
This cost is not applicable for a Volunteer post
The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email admin.recruitment@elht.nhs.uk or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH
Employer certification / accreditation badges
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Blackburn
- Type of Contract
- Full-time jobs
- Salary indication
- Between £22,000 and £28,000 Per Month
- Published at
- 29-07-2026
- Profession type
- Health / Medical
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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