GM/Director of Product BigChange

Job Context

The Director of Product Management sets a visionary product line direction, fostering innovation, troubleshooting process issues, and promoting cross‑functional collaboration. The role also includes the responsibility of optimizing for the company's overall success, influencing industry events, and creating a collaborative and employee‑centric work environment.

What You’ll Do

Craft a compelling vision for product and builds management and cross‑functional support for that vision Build a strong team and an environment of innovation and promotes innovation cross‑functionally Troubleshoot process issues that are hindering teams Reapply process improvements from one team across other teams Runs a v1 differently than a V12 Breaks log jams on lingering decisions Helps the team discern when to apply informed judgment in lieu of data Assigns and enforces decision authority at appropriate levels Optimizes for the company vs. Own product line responsibilities Leads teams to seek out and savor surprises and inconsistencies Effectively leads discussions at all levels of the company, customers, partners and vendors Gain exposure as an influencer in industry events, trade shows, analyst briefings Rebalances resources considering impacts to all stakeholders Creates a desirable team environment and collaboration across teams Continuously gathers employee input and acts quickly on issues The responsibilities listed are not exhaustive. It may be required to perform additional tasks as necessary to meet the evolving needs of the organization.

What You’ll Bring

• A generous annual leave entitlement plus a personal leave entitlement
• Private Health Insurance
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Life Insurance
• Company pension scheme, with an uncapped 5% employer contribution
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• A discounts and cash back scheme
• Casual dress and relaxed office environment
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Service recognition awards

Our Core Values

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non‑performance factor.

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer‑centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth‑minded, constantly learning and evolving. And most of all, we celebrate our successes together! Simpro Group provides best‑in‑class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry‑leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth‑minded trade and field service businesses, while ClockShark specializes in time‑tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data‑driven insights to fuel decision‑making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.