Executive Director, Personal Support

Job description

The Organisation

Mencap is the UK’s leading charity for people with a learning disability, combining high-quality services with national advocacy and influence.

Personal Support Services (England) is at the heart of Mencap, with c.£185m turnover, 4,500+ colleagues, providing social care support for around 4,000 people.

Following significant transformation over recent years, and the launch of our new strategy, Mencap is on a strong footing for future growth. The next phase focuses on accelerating growth, strengthening delivery, and establishing consistently sector-leading quality.

The Role

This is one of Mencap’s most senior appointments and a key Executive Team role, leading a large, complex and nationally significant portfolio.

You will provide strategic, operational and commercial leadership, with responsibility for performance, growth and quality across Personal Support Services (England).

Key responsibilities include:

• Leading strategy, performance and transformation of a major national service portfolio
• Driving consistently high-quality, person-centred support across services
• Building strong relationships with commissioners and system partners and future-proofing the service mix, including specialist provision
• Delivering sustainable growth aligned to impact and financial performance
• Leading and inspiring a team of 4,500+ colleagues
• Contributing fully to the leadership of Mencap and role-modelling Mencap’s values
• Champion Mencap's Belonging, Equity, Diversity and Inclusion agenda, embedding inclusive leadership, lived experience and equitable opportunities for colleagues and the people Mencap supports

The Candidate

You will be a senior, values-led leader with experience of operating at scale in complex, multi- site environments.

You will bring:

• A strong track record of delivering high-quality, person-centred services
• Experience of leading growth, transformation and large-scale operations
• Commercial and financial acumen
• Executive-level experience, including Board engagement
• Credibility with commissioners, regulators and partners
• The ability to lead and inspire large, dispersed teams
• A clear commitment to Mencap’s mission and values

Experience in learning disability or comparable services is highly desirable.

For further information and details on how to apply, please visit:
www.berwickpartners.co.uk/96284

Closing date for applications (CV and covering letter): 9am on Monday 24th August.

For an informal and confidential discussion, please speak with our advisors at Berwick Partners;

Sandra Hamovic | Partner, Berwick Partners

T:  +44 (0) 7979 017 447 
E:  

Katie McEvoy | Consultant, Berwick Partners

T:  +44 (0) 773 404 7261
E:     

Extra information

Status

Open

Education Level

Secondary School

Location

london

Type of Contract

Full-time jobs

Published at

02-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English