Family Engagement Facilitator

Job description

Salary: £27,808 - £30,815 per annum
Location: Hybrid – Home Based and Hospice Sites, South West (near Bristol, Barnstaple or St Austell)
Working pattern: Full time, Permanent


About the role


Our client believes that children, young people and families can help shape better services by sharing their experiences, ideas and voices. This role creates meaningful ways for families to be heard and to influence the support they receive. Working with partner organisations, it will initially focus on building a strong partnership with Jessie May to help ensure family voices are at the heart of future developments.


What you'll be doing

• Help establish and support Family and Children's Advisory Boards
• Facilitate engagement activities and peer support opportunities
• Gather and present family feedback
• Ensure the experiences of children, young people and families directly inform service development, governance and strategic decision-making

You'll be based at home and at your local Hospice site (near Bristol, Barnstaple or St Austell), with travel across organisational sites and community locations as required.


What you'll bring

• The ability to build relationships and facilitate meaningful conversations
• Experience supporting families to influence change
• An interest in working alongside children, young people and families
• A belief in the value of co-production
• Enthusiasm, creativity and a commitment to inclusion

You'll need to meet the essential criteria for the role, but not every desirable criterion — if you believe you have the skills, values and potential to succeed, they'd encourage you to apply.


What's on offer

• 33 days' holiday plus bank holidays, rising with service
• Enhanced sick pay, up to 6 months full pay
• Pension scheme with 7% employer contribution
• Enhanced maternity/adoption pay and family-friendly policies
• Occupational health, wellbeing support and Employee Assistance Programme
• Life assurance scheme
• Ongoing training and development opportunities
• A supportive, inclusive workplace committed to sustainability and environmental responsibility

Additional information


Our client is committed to safeguarding and promoting the welfare of children and young people. All employees must apply for an enhanced disclosure from the Disclosure and Barring Service.


Closing date: 30th August 2026. Interviews are planned face-to-face at Charlton Farm on 10th September 2026.


They welcome applications from people with diverse backgrounds, and are committed to a culture where everyone feels they belong.


You may have experience of the following: Family Engagement Officer, Family Participation Coordinator, Family Voice Coordinator, Co-production Coordinator, Family and Community Engagement Officer, Patient and Family Engagement Coordinator, Service User Involvement Coordinator, Family Support and Engagement Officer, Participation and Engagement Coordinator, Family Liaison Coordinator

REF-229 991

Extra information

Status

Open

Education Level

Secondary School

Location

south west england

Type of Contract

Full-time jobs

Published at

02-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English