Job description
x1HousingBenefitOverpaymentAssistantFinanceOfficer
x1AdultSocialCareAssistantFinanceOfficer
ExperienceAssistantFinanceOfficer
- Aminimumofthreeyears'recentexperiencerecoveringHousingBenefitOverpaymentdebtorAdultSocialCarewithinalocalauthority.
- ExperienceofindependentlymanagingaHousingBenefitOverpaymentcaseload,prioritisingworkloadsandprogressingrecoveryactionwithminimalsupervision.
- ExperienceofapplyingHousingBenefitlegislation,recoveryregulationsanddepartmentalprocedureswhendeterminingandprogressingappropriaterecoveryaction.
- Experienceofliaisingwithcustomers,theDepartmentforWorkandPensions,enforcementagentsandinternalstakeholderstomaximiserecoveryandresolvecomplexcases.
- ExperienceofindependentlymanaginganAdultSocialCaredebtportfolio,prioritisingworkloadsandprogressingcasestoresolutionwithminimalsupervision.
- Experienceofrecoveringchargesarisingfromfinancialassessments,carechargesanddeferredpaymentagreements,applyingrelevantlegislation,policiesandrecoveryprocedures.
- Experienceofworkingwithvulnerablecustomers,theirrepresentativesandpartnerorganisationstoachieveappropriatedebtrecoveryoutcomes.
EssentialSkillsAssistantFinanceOfficer
- SoundknowledgeofHousingBenefitOverpaymentrecoverylegislation,regulationsandrecoverymethodsincludingPDP,DEA,BTRetc.
- Abilitytoanalysecustomercircumstancesandmakeinformeddecisionsonappropriaterecoveryactioninaccordancewithlegislationandpolicy.
- Excellentcommunicationandnegotiationskills,withtheabilitytomanagedifficultconversationsandachievepositiverecoveryoutcomes.
- CompetentITskills,includingMicrosoftOfficeandhousingbenefit,revenuesorfinancialmanagementsystems.
BasicDBSrequired
SalaryisScale6/SO1.
Directorate:FinanceandInvestment
Division:FinanceandProperty
BusinessUnit:FinancialPlanning&Management/ExchequerServices
Grade:Scale6/SO1
Responsibleto:FinanceOfficer
Responsiblefor:None
Mainpurposeofpost
?Toprovideaproactivecustomerfocusedexchequerservicetogivenserviceareasandsuppliers,takingpersonalresponsibilitytoresolvingissues/problemsinacollaborativemanner(whereappropriate)toensureapositiveoutcomeisachievedandexcellentcustomerserviceisdelivered.
Toproactivelydevelopstrongworkingrelationshipswithgivenserviceandsupportfunctionstomanageanddeliverservicesforthatarea,ensureproperprocessesarebeingfollowed,beingapointofcontact,improvecommunicationandautomationoftasks.
TosupportthedevelopmentoffinancialcompetenceandawarenessofthecorrectexchequerprocessesforenduserstousewithintheCouncil,includingcompliancefromthem.
Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:
Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintained
Contributingtofinancialreporting
KeyAccountabilitiesAssistantFinanceOfficer
1.Provideeffective,responsive,proactiveandvaluedexchequersupportwithgivenareas,workwithandsupporttheminachievingtheiroutcomeswhiledrivingfinancialimprovementsanddeliveringexcellentcustomerservice.Thisincludestakingpersonalresponsibilityandownershiptoresolveanyissues/problemsthatmayarise,workingthroughthemindividuallyorcollaborativelywithcolleagues,otherserviceareasandsupplierstoresolvethoseissueandensurepositiveoutcomesaredelivered.
FinalJune2022
2.Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintainedandcontributingtofinancialreporting
3.Workroutinelyoncomputerisedfinancialtransactionsystemsandstandardsoftwarepackages(includingrunningreportstoextractandanalyseinformation,undertakingsystemreconciliationsandresolvinganydifferencesidentifiedandpreparingspreadsheetcalculationsasnecessary).
4.Maintainandcontrolaccuratesensitivefinancialinformationandcontrolsystemstoensurehighqualityfinancialstandardsacrossthecouncil.
5.Ensuresuccessfuldeliveryagainstperformanceindicators,includingthosemeasuringthetimelypaymentofinvoices,incomecollection,debtmanagementandrecovery,withintheareaandreportontheseasrequired.Assistinthetimelypresentationandsubmissionofotherinternalfinancialmanagementinformationasrequired
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London
- Type of Contract
- Temporary full-time jobs
- Salary indication
- £150 Per Month
- Published at
- 31-07-2026
- Profession type
- Health / Medical
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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