Human Resources Operations Manager

Job description

People Services Manager

Hybrid | Leeds/ Manchester + Home Working

Are you the kind of HR professional who loves bringing structure to complexity, turning processes into seamless experiences, and making sure the people function runs like a well-oiled machine?

We're looking for a People Services Manager to lead our Client’s People Services team, ensuring every stage of the employee journey is delivered brilliantly—from onboarding to payroll, policies to people data, and everything in between.

This is a fantastic opportunity for an experienced HR professional who enjoys balancing operational excellence with continuous improvement, whilst leading a talented team and helping shape how we support our people.

What you'll be doin

gNo two days are the same, but you can expect to

:✨ Lead and develop the People Services team, ensuring outstanding service across HR administration and advisory support

. Own and continuously improve HR policies, processes and employee lifecycle, making sure they're clear, compliant and genuinely work for our people

. Use HR data and insight to help drive better business decisions, ensuring accurate reporting and meaningful management information

.⚖ Ensure compliance by staying on top of employment legislation, risk, governance and people processes

. Support managers with employee relations matters, overseeing more complex cases and helping create fair, consistent outcomes

. Manage monthly payroll activity, ensuring everyone is paid accurately and on time

. Champion HR systems, maximising functionality, maintaining data integrity and helping us continuously improve how we work

. Deliver key annual people activities including performance reviews, salary reviews, engagement surveys and promotions

. Partner with the Head of People on exciting projects including organisational change, restructures and acquisitions

.
What we're looking f

orYou'll probably already be working in a senior HR operational role and enjoy leading from the fron

t.We're looking for someone who ha

• s:Significant experience within a transactional or operational HR environme
• ntPrevious experience in a senior HR position, within a professional services environme
• ntStrong employment law knowled
• geExperience managing HR systems and third-party payro
• llCIPD qualification (or equivalent experienc
• e)Confidence working with HR data, reporting and Microsoft Offi
• ceExperience operating within a regulated environme

ntBonus points if you've also got.

• ..Experience implementing a new HR syst
• emPrevious people management experien
• ceOngoing CIPD professional developme

ntWhy appl

y?This role offers the opportunity to genuinely shape the employee experience and influence how our People function evolves. You'll work closely with senior leaders, lead an experienced team, and have the autonomy to improve processes that make a real difference to your colleagues every da

y.If you're passionate about creating exceptional people experiences while ensuring operational excellence, we'd love to hear from yo

Extra information

Status

Open

Education Level

Secondary School

Location

Leeds

Type of Contract

Full-time jobs

Published at

01-08-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English