Job description
About us
Knights is a listed, UK-based legal and professional services business, operating nationwide.
For more than a decade, we’ve done things differently. In 2012, we became one of the first law firms to move beyond the partnership model, and build a professional services business from the outside, in.
By bringing together leading legal and professional experts as one national team, we move quickly, stay close, and bring the right specialists together around our clients – so they can access the depth of the UK’s expertise wherever they are.
We invest in our people through training and a culture that values collaboration over hierarchy – with inclusion, respect, and teamwork at its core.
As our business grows, so do the opportunities. When you join us, you’ll be working in a state-of-the-art environment where you can perform at your best and curate a career path that’s as unique as you are.
The opportunity
We are seeking a technically excellent, strategically minded, insightful, and proactive Knowledge Lawyer to join our growing business.
With specific responsibility for supporting and strengthening our fantastic national employment service line, this is a key strategic and operational role that helps shape the quality, consistency, and efficiency of legal services delivery across the national business.
What you’ll be doing
The successful candidate will be responsible for shaping and embedding best-in-class legal know-how, supporting legal training, and enabling our Client Services colleagues to work more efficiently, consistently, and collaboratively.
You will lead on knowledge strategy, identify training and development requirements, manage internal precedents, and provide real-time legal insight.
Working closely with Client Services colleagues, Business Services colleagues, and legal technology partners, you will help embed best practice, identify upskilling opportunities, and build resources that ensure excellence in client outcomes – focused at all times on the business outcome of premium professional services delivery through speed of response, access to support, and high-quality, timely, effective communication.
You will also support external thought leadership, co-deliver seminars to clients, maintain professional memberships, oversee the onboarding of new colleagues, manage our library resources, and lead knowledge and process engagement.
You’ll be responsible for:
- Legal and market insight: Tracking and interpreting legislative changes and market developments, ensuring colleagues remain well-informed and future-focused.
- Precedent management: Developing, maintaining, and enhancing internal templates, guides, drafting notes and checklists to support high-quality, consistent delivery.
- Library resource management: Overseeing, and maintaining access to, legal reference materials, databases, and journals relevant to employment, ensuring colleagues can locate and use key texts efficiently, and managing subscriptions or licensing as required.
- Professional development and upskilling: Identifying skills gaps and delivering training, workshops, and legal briefings to meet current and future needs, collaborating with Learning & Development as needed.
- Onboarding: Managing, maintaining, and developing the employment onboarding programme to embed legal, procedural and cultural expectations for new colleagues.
- Compliance and audit: Conducting regular file audits to ensure client work complies with operational standards, branding, process requirements, and house style.
- Client insight and development: Working with Business Services colleagues to identify themes, co-create client seminar content, and help deliver sessions that showcase our expertise and market understanding.
- Knowledge infrastructure: Supporting the development and application of systems that make legal knowledge easy to access, reuse, and build upon, and collaborating with the executive board to refine knowledge delivery.
- Professional memberships: Supporting the maintenance and value extraction from industry memberships, forums and networks.
- Cross-location leadership: Acting as a trusted and visible leader and ambassador for Knowledge across your region, and leading the employment knowledge function nationally by unifying and guiding professionals across our business to embed consistent legal, procedural and service standards.
- Collaboration and support: Acting as a strategic resource to leadership, advising on risks, trends, and opportunities to improve service and operations.
- Client Services support: Ensuring that our capability on the website and Hub (intranet), service line collateral, and colleagues’ profiles are complete, up-to-date, and maintained, alongside working closely with colleagues to provide details of our employment sector expertise and capability for pitches and tenders, and maintaining our library of client testimonials.
- Digital architecture: Maintaining, and regularly updating, the employment community page on our intranet (The Hub), alongside relevant sections of our website, to ensure content is current, engaging, and aligned with brand and communication standards.
Who we’re looking for
You will be joining a collaborative and people-led environment where innovation, clarity, and premium service are central to how we work.
As such, this role is ideally suited to a confident communicator, natural organiser and legally-skilled professional with a passion for continuous improvement and knowledge-sharing, and the ability to unite and influence all employment colleagues with warmth, quality and care while remaining engaged and operational in a fast-paced, people-centred environment.
You’ll have:
- Legal expertise: A qualified lawyer with strong technical knowledge of employment law and an appreciation of operational standards in legal service delivery.
- A training mindset: A proactive approach to developing people, with the ability to identify learning needs and deliver tailored sessions that support growth and quality.
- Credibility and presence: Ability to influence and support employment colleagues across our locations, embedding consistent behaviours, processes, and legal excellence regardless of geography.
- Proficiency in knowledge management: Experience capturing, structuring, and evolving legal content and tools that so that they are current, accessible, and effective.
You’ll be:
- A confident communicator: Excellent at written and verbal communication, with the ability to engage confidently by telephone, video, and in-person to build rapport and deliver insights.
- Technology-enabled: Familiar with knowledge systems and collaborative technology, while maintaining a relationship-first approach to support and delivery.
- Organised and efficient: Able to manage multiple priorities, meet deadlines, and ensure consistency and clarity across all projects and resources.
- Brand and compliance aware: Committed to upholding our tone of voice, values, and regulatory standards across all documentation and client-facing work.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- England
- Type of Contract
- Full-time jobs
- Published at
- 01-08-2026
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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