Program Manager

Job description

Program Manager

Location: RAF Mildenhall, Suffolk (Site Based)

Salary: Starting from £80,000 (Dependent upon qualifications, experience and security clearance)

About G3 Systems

G3 Systems Ltd is a specialist provider of deployable infrastructure, engineering, construction and operational support solutions, delivering complex programmes for defence, government and commercial clients worldwide. We are recognised for delivering high-quality infrastructure and engineering services in secure and challenging environments.

We are seeking an experienced Program Manager to support United States Air Force infrastructure programmes based at RAF Mildenhall. This is a key commercial role responsible for ensuring contracts are managed effectively throughout their lifecycle, maintaining compliance, controlling commercial risk and fostering strong client and supply chain relationships.

The Role

The Program Manager is responsible for the overall management, administration and successful execution of the contract in accordance with the Performance Work Statement (PWS). The postholder serves as the Contractor's primary point of contact with the Government Contracting Officer (KO), Contracting Officer's Representative (COR), and other customer representatives, ensuring all contractual, operational, financial and performance objectives are achieved.

The Program Manager will provide strategic leadership across all contract activities, ensuring resources, personnel, quality, compliance and customer service are delivered to the highest standards while maintaining contractual compliance and achieving business objectives.

Key Responsibilities

Contract Management

• Provide overall leadership and management of the contract.
• Ensure full compliance with all requirements contained within the Performance Work Statement (PWS).
• Act as the principal liaison between the Contractor and the Government.
• Develop and maintain effective working relationships with Government stakeholders.
• Ensure all contractual deliverables are submitted accurately and within agreed timescales.
• Lead contract mobilisation, transition and continuous improvement activities.

Programme Leadership

• Direct and coordinate all operational activities associated with contract delivery.
• Manage programme schedules, priorities and resource allocation.
• Ensure contract objectives, KPIs and Service Level Agreements (SLAs) are consistently achieved.
• Identify operational risks and implement effective mitigation strategies.
• Lead regular programme review meetings with senior management and customer representatives.

Financial Management

• Manage contract budgets and financial performance.
• Monitor expenditure against forecasts.
• Identify efficiencies and opportunities for cost reduction.
• Support annual budgeting and financial planning activities.
• Ensure contractual profitability is maintained.

Personnel Management

• Lead, motivate and develop contract personnel.
• Conduct performance management, appraisals and succession planning.
• Ensure staffing levels meet contractual requirements.
• Promote employee engagement and professional development.
• Foster a culture of accountability, collaboration and continuous improvement.

Quality & Compliance

• Ensure compliance with all contractual, legal and regulatory requirements.
• Maintain adherence to Quality Management Systems (ISO 9001), Health & Safety and Environmental standards.
• Support internal and external audits.
• Ensure corrective actions are implemented where necessary.
• Promote a culture of safety and operational excellence.

Customer Relationship Management

• Build and maintain strong customer relationships.
• Attend customer meetings and programme reviews.
• Provide timely reporting on programme performance.
• Resolve customer issues quickly and professionally.
• Identify opportunities for contract growth and additional services.

Risk Management

• Maintain programme risk and opportunity registers.
• Develop mitigation plans for identified risks.
• Ensure business continuity arrangements remain effective.
• Escalate significant programme issues appropriately.

Essential Qualifications & Experience

• Bachelor's degree in Business, Engineering, Project Management or related discipline (or equivalent experience).
• Extensive experience managing complex Government or Defence contracts.
• Demonstrable experience managing contracts under a Performance Work Statement (PWS).
• Proven leadership of multidisciplinary teams.
• Strong financial and commercial management experience.
• Experience managing customer relationships at senior level.
• Excellent written and verbal communication skills.
• Strong negotiation and influencing abilities.
• Advanced Microsoft Office skills.
• Full UK driving licence.

Desirable Qualifications

• Project Management Professional (PMP), PRINCE2 Practitioner or equivalent.
• APMP Programme Management qualification.
• Lean Six Sigma certification.
• Experience supporting United States Air Force (USAF) contracts.
• Knowledge of Federal Acquisition Regulations (FAR) and Defence Federal Acquisition Regulation Supplement (DFARS).
• Experience working within an overseas or multinational environment.

About You

You will have significant experience managing engineering, construction or defence contracts within complex, highly regulated environments and possess excellent commercial judgement and stakeholder management skills.

Essential

• Significant experience in contract management within construction, engineering, infrastructure or defence sectors.
• Excellent understanding of contract administration and commercial management principles.
• Experience managing contractual risk, change control and commercial negotiations.
• Strong communication, negotiation and relationship management skills.
• Ability to interpret complex contractual documentation.
• Strong organisational and analytical skills.
• Competent user of Microsoft Office applications.

Desirable

• Experience supporting United States Air Force, US Department of Defense (DoD) or UK Ministry of Defence contracts.
• Knowledge and practical application of NEC Engineering and Construction Contracts.
• Experience with FIDIC or other internationally recognised forms of contract.
• Experience managing subcontractors within complex infrastructure programmes.
• Knowledge of commercial governance, claims management and dispute resolution.
• Membership of an appropriate professional institution (RICS, CICES, CIPS or similar).
• Existing BPSS, Security Check (SC) or higher security clearance, or the ability to obtain the appropriate clearance.

What We Offer

• Competitive salary starting from £80,000 (DOE)
• 37.5-hour working week.
• 25 days annual leave plus UK public holidays.
• Private Medical Insurance (BUPA).
• Life Assurance (3.5 times annual salary).
• Company Pension Scheme.
• Company Sick Pay.
• Salary Sacrifice Schemes, including Electric Vehicle and Cycle to Work.
• Employee Assistance Programme.
• Professional development and career progression opportunities.
• Opportunity to support high-profile international defence infrastructure programmes.

Security Requirements

This position is subject to successful pre-employment screening and will require the successful candidate to obtain and maintain the appropriate security clearance, which may include BPSS, Security Check (SC) and client-specific security requirements.

G3 Systems Ltd is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

To Apply:

Please send your CV by email to recruit@g3-systems.co.uk.

Kindly ensure that you only attach your CV and include a brief covering email. Please do not send any other attachments.

Extra information

Status

Open

Education Level

Secondary School

Location

Mildenhall

Type of Contract

Full-time jobs

Published at

01-08-2026

Profession type

Technical

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English