Aftersales Manager

Job description

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.

A rare opportunity has arisen for an experienced Aftersales manager to join our team in Belvedere

The Role:

• Manage the service department, ensuring internal, retail and warranty work runs efficiently
• Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time
• Manage service department processes, identify improvement areas and solutions
• Organise mobile service work for call outs and update customers
• Develop and maintain customer relationships
• Work towards key targets for service performance and growth
• Manage, coach and up skill staff when required
• Ensure all department members are working in accordance with group H&S policies
• Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/bench marking in Services

Preferred Qualifications and Experience:

• Excellent communication and interpersonal skills.
• Good working knowledge of MS Office.
• A proven and solid Truck or Van Aftersales/Service Management background is essential.

What we can offer:

• Career development
• Competitive salary and bonus
• Private Health Care
• Car Allowance.

Extra information

Status

Open

Education Level

Secondary School

Location

Lower Belvedere

Type of Contract

Full-time jobs

Published at

01-08-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English