Franchise Support & Mentoring Coordinator

Job description

Franchise Support & Mentoring Coordinator

We are looking for an organised, relationship-driven coordinator to join our Operations team and help make sure every new franchisee gets a smooth, well-supported start.

The Role

• Onboarding & Mentoring Support: Coordinate mentoring activity and reporting across new franchisees, keeping the process on track from day one
• Franchise Set-Up: Support new centres in getting up and running, including website setup, contract administration, and safeguarding checks; keep FMS records accurate and up to date
• Brand & Marketing Support: Help new centres establish their social media and Google Business presence, and provide general marketing support as needed
• Wider Team Support: Take on ad-hoc tasks for senior management as the role and business grow

About You

• Highly organised, comfortable owning a tracking/reporting system
• Confident communicator, comfortable following up and holding people accountable
• Comfortable with everyday tech (Excel/Google Sheets, diary management)

What's on Offer

• Salary £25,000-£30,000, depending on experience
• Hybrid working - 1 day/week in the Reading office
• Pension
• Healthcare
• A newly created role with genuine scope to shape the process and grow as the business scales

Extra information

Status

Open

Education Level

Secondary School

Location

Reading

Type of Contract

Full-time jobs

Published at

20-08-2026

Profession type

Teaching / Instructors / Guides

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English