Extra Care Housing Assistant

Job description

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents?

We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player.

You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations.

What we are looking for
We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate:

• Experience of working with customers and acting on their feedback to deliver great customer service.
  
• Able to work together and communicate well with others.
  
• Sets high standards for themselves, with a focus on performance and excellence.
  
• Demonstrates a positive, proactive, and enthusiastic approach.
  
• Good level of IT skills and knowledge.
  
• Good oral and written communications.
  
• Good administration skills.
  
• Basic understanding of Health & Safety requirements & best practice.
  

If this sounds like the role you have been looking for, we would like to hear from you, apply today.
To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria.

TGPCVL

Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.Performance Pay: Annual Performance Score bonus subject to eligibilityLife Assurance: For peace of mind Guinness provides three times salary life cover in the event of your deathHealth Plan Options: There are a couple of health care schemes available depending on the post gradeVDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portalProfessional subscription annual paymentTravel season ticket loanCar lease scheme

Extra information

Status

Open

Education Level

Secondary School

Location

Chichacott

Type of Contract

Full-time jobs

Salary indication

£24,000 Per Month

Published at

03-08-2026

Profession type

Admin / Secretarial

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English