General Manager

Job description

General Manager – Flagship Drive-Thru Restaurant

We're looking for an ambitious and commercially focused General Manager to lead the launch and ongoing success of a flagship drive-thru restaurant. This is a fantastic opportunity for an experienced QSR operator who thrives in high-volume environments, enjoys building high-performing teams, and wants to play a key role in growing an exciting business.

The successful candidate will take full ownership of one of the company's most important locations, leading a team of around 30 employees while driving operational excellence, profitability, and an outstanding guest experience.

Key Responsibilities

• Take full ownership of the day-to-day operation and commercial performance of the flagship drive-thru restaurant.
• Lead, coach, and develop a team of approximately 30 employees, creating a high-performing and engaged culture.
• Manage full P&L responsibility, ensuring strong financial performance and cost control.
• Control key business metrics including food costs, labour, productivity, and overall operational expenditure.
• Deliver exceptional customer experiences while maintaining outstanding food quality and service standards.
• Drive sales growth, maximise profitability, and identify opportunities to improve business performance.
• Ensure compliance with all food safety, health & safety, and company operational standards.
• Recruit, train, and develop future leaders within the business.
• Work closely with senior leadership to execute operational strategies and support the continued growth of the brand.

Requirements

• Previous General Manager experience within a high-volume QSR, drive-thru, or branded hospitality environment.
• Strong commercial acumen with proven experience managing full P&L responsibility.
• Experience leading large teams and developing high-performing managers and employees.
• Track record of delivering excellent operational standards while driving sales and profitability.
• Excellent leadership, communication, and people development skills.
• Highly organised, resilient, and capable of making decisions in a fast-paced environment.
• Willingness to complete a comprehensive training programme prior to taking ownership of the site.

Extra information

Status

Open

Education Level

Secondary School

Location

Exeter

Type of Contract

Full-time jobs

Published at

05-08-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English