Internal Sales Executive

Job description

Internal Sales Executive
Daventry
£29,000 - £31,000 Annual basic plus Commission OTE £10,000 Annually
Our client is seeking a dynamic and results-driven Internal Sales Executive to join their team. This role involves engaging with potential and existing clients to promote our products and services, fostering strong relationships, and driving sales growth. The ideal candidate will possess excellent communication skills, a keen analytical mind, and experience in B2B sales.
Responsibilities:
Develop and maintain relationships with existing clients whilst actively seeking new business opportunities through outbound calls and emails.
Understand client needs and provide tailored solutions to meet their requirements.
Utilise a CRM to track interactions, manage leads, and update client information accurately.
Handle customer enquiries professionally via telephone, email etc, delivering an outstanding customer experience
Process customer orders, quotations, and sales transactions accurately and efficiently
Prepare and follow up on quotations and open enquiries to maximise conversion
Provide technical advice and specialist product knowledge to support customer needs
Hit daily/weekly/monthly KPIs by proactively contacting new and existing customers
Identify opportunities to cross-sell and up-sell products and promotions
Build and maintain strong, long-term customer relationships
Work closely with the surveying and installation teams to ensure smooth order fulfilment and sales efficiency
Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
Maintain accurate records and update customer information on internal systems
Work collaboratively within a small, target-driven team to achieve company goals
Attend meetings, training sessions, and regular one-to-ones with your manager
Collaborate with the marketing team to develop targeted campaigns that support sales objectives.
Follow up on leads promptly and efficiently to maximise conversion rates.
Maintain a thorough knowledge of product offerings, industry developments, and competitor activities.
Qualifications:
Excellent written and verbal communication skills with a confident and professional telephone manner
A strong focus on customer experience and relationship building
Sales-driven mindset with enthusiasm for meeting and exceeding targets
Organised, proactive, and capable of managing multiple priorities simultaneously.
A proactive attitude with a passion for achieving targets and delivering exceptional customer service.

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Extra information

Status

Open

Education Level

Secondary School

Location

Daventry

Type of Contract

Full-time jobs

Published at

08-08-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English