Korean Speaking Customer Advisor - Remote

Job description

Rewards & Benefits on Offer;
Remote working from day one!
Monday Friday working hours, no weekends.
Employee assistance programme
Profit sharing
Company pension
Casual dress
Free flu jabs
Option of a flexible contract or a permanent contract
Eligible employees can earn a share of the profits from the company.
Employee of the quarter awards (prizes have included trips for two, brand new laptop or tv, yearly gym membership, etc)
Ongoing training, coaching and progression opportunities
The Company Youll be working for
MTrec Commercial are proudly representing our industry leading client on their search for a Korean Speaking Customer Advisor to join their expanding team on a part time basis. We are open to applicants who live UK wide, equipment and full training is provided. If you feel you have the required skills and experience, then please apply for an immediate response!
The Role you will be doing
Conduct calls in order to generate high quality leads
Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication
Understand the needs of the prospective customer and react accordingly
Maintain organised and detailed records of customer interactions
Research contacts and consider their requirements prior to communication
Support your colleagues and work as a team
Deliver a very high standard of quality and professionalism at all times
About you
Exceptional communication skills; both written and spoken in Korean and English
Positive attitude and result driven
Good team and interpersonal skills
Confidence to direct the course of a conversation and handle objections
Well-organised and conscientious, with excellent attention to detail
Ability to quickly learn new processes
Fluency in an additional language (ex: German, French, Spanish, Italian, Portuguese, Mandarin, Japanese)
Educated to degree level or equivalent professional experience
Experience with CRM
Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc)
You must be able to work Monday Friday 6am 10am

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Extra information

Status

Open

Education Level

Secondary School

Location

Durham

Type of Contract

Full-time jobs

Published at

23-08-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English