Care Navigator - Poole - £12.90 ph - Full & Part-Time Hours

Job description

A busy GP network in Poole is seeking a friendly and organised Care Navigator to join their team. You will be the first point of contact for patients, helping to assess queries, manage online consultations, book appointments, and guide patients to the most appropriate healthcare services.
Key Responsibilities:
Review patient queries and online consultation requests
Escalate urgent concerns to clinicians
Book appointments and update records accurately
Support patients via telephone and messaging
Signpost patients to suitable healthcare services
Skills & Experience:
Excellent communication and organisational skills
Calm and professional under pressure
Strong customer service approach
Healthcare or patient-facing experience desirable
Benefits:
£12.90 per hour
Flexible full and part-time hours
Immediate start available
Training and development opportunities
If you are caring, organised, and passionate about supporting patients, we would love to hear from you.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

TPBN1_UKTJ

Extra information

Status

Open

Education Level

Secondary School

Location

Poole

Type of Contract

Full-time jobs

Published at

26-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English