Legal Operations Lead

Job description

Legal Operations Lead

Disputes

London

Salary: Competitive

Full time, permanent

About the Role

An excellent opportunity has arisen for a Legal Operations Lead to join the Legal Support Services function of a prestigious international law firm, taking responsibility for a busy Disputes division. This is a leadership role combining senior PA support to Partners with the day-to-day management and development of a Legal Operations administrative team, ensuring fee earners and clients receive a consistently high standard of service.

The successful Legal Operations Lead will act as a central point of contact for office management across the division, an ambassador for the department, and an approachable, inspiring leader for the team.

Key Responsibilities

PA Support

- Acting as primary point of contact for the Partners you support, managing calls, emails, meeting requests and correspondence

- Full proactive and advanced diary management across busy, frequently changing schedules

- Ensuring Partners are fully prepared for meetings, including collating information, preparing notes, attending meetings, taking minutes and following up on action points

- Supporting fee earners through the client/matter lifecycle in line with the firm's compliance policies and guidelines

Office and Division Management

- Maintaining key department and division documents and data

- Supporting department and division meetings as required

- Planning and overseeing logistics for new starters, leavers and returners, working alongside Tech, Facilities and other Business Operations functions

- Building strong relationships across departments and business services, acting as a connector between fee earners, the Legal Operations team and wider functions

- Driving a strong compliance mindset within the department, overseeing the compliance checklist and supporting fee earning staff to remain compliant

- Attending quarterly Risk and Compliance meetings and implementing agreed actions

- Working with Compliance and Academy teams to identify and deliver relevant training

Team Leadership and Development

- Day-to-day leadership and development of the Legal Operations team supporting the department's fee earners

- Responsibility for recruitment, induction and support of team members, including setting objectives, regular one-to-ones and twice-yearly reviews

- Overseeing work allocation and delegation, applying the firm's frameworks for formal support where needed, in collaboration with the People team

- Monitoring attendance, performance and wellbeing across the team

- Promoting a collaborative, high-performing team environment

- Ensuring access to learning and professional development opportunities

- Organising cover for holiday, sickness and workload peaks

- Identifying cross-departmental resourcing needs, liaising with the Legal Operations Manager and other assistants

Strategy

- Working with the Legal Operations Manager to deliver and support the wider Legal Operations strategy

- Supporting and leading the team's engagement with departmental objectives and the Global Capability Centre

- Feeding into firmwide improvement projects and process enhancement initiatives

- Building strong relationships across Legal Support Services and the Global Capability Centre

What We're Looking For

- Previous experience in an administrative/management support role, ideally within a legal environment

- Previous experience managing a team, with direct line management or delegated supervisory responsibility

- Strong organisational and time management skills

- A highly collegiate approach, equally effective as a team leader and team player

- Strong influencing skills and the ability to build networks and relationships to get things done

- Excellent IT proficiency and adaptability to internal systems

This is a fantastic opportunity for an experienced legal administrative professional to step into a Legal Operations Lead role at a prestigious international law firm, combining people leadership with high-level Partner support in a fast-paced Disputes environment.

To apply for this Legal Operations Lead role, please submit your CV today.

Extra information

Status

Open

Education Level

Secondary School

Location

City Of London

Type of Contract

Full-time jobs

Published at

20-08-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English