Ecommerce Project Manager

Job description

The Change Partners are working with a Tier-1 global consumer brand who are looking to hire an Ecommerce Project Manager to join their European D2C Centre of Excellence team.

This is a fantastic opportunity for a senior technology and delivery leader with strong eCommerce experience to take ownership of development and operations across a large-scale, multi-market D2C ecosystem.

You’ll play a key role in leading multiple development and Scrum teams across Europe, overseeing 50+ engineers, developers and delivery resources. You’ll be responsible for ensuring high-quality delivery, operational performance, and continuous improvement across the D2C platform.

This a day-rate contract position looking to start in 2-3 months.

Key responsibilities:

• Lead and manage multiple development and Scrum teams comprising 50+ engineers, developers and delivery resources across Europe
• Own the delivery and operational support of eCommerce solutions across multiple European markets
• Oversee multiple projects, enhancement initiatives and strategic programmes, ensuring delivery against timelines, scope and business requirements
• Lead workforce planning, budgeting, resource forecasting and external vendor management
• Establish and maintain governance processes covering SLAs, KPIs, delivery performance and operational objectives
• Monitor project performance, dependencies, milestones, risks and resource utilisation
• Act as a senior escalation point for delivery, operational and strategic matters
• Build strong relationships with stakeholders across European markets, business teams, technology teams and external partners
• Drive continuous improvement through automation, AI adoption, process optimisation and operational efficiencies
• Work closely with architecture and engineering teams to review and challenge solution designs and technical approaches
• Prepare executive reporting covering delivery performance, operational health, risks and strategic initiatives
• Support roadmap planning across markets, aligning development capacity with business priorities and future growth

Your background:

• 10+ years' experience across project/programme management, technology delivery or a similar environment
• 5+ years' experience working with the Hybris eCommerce platform within a multi-market or digital operations environment is essential
• Strong experience leading large development, engineering or delivery teams
• Proven experience managing complex projects and programmes across multiple markets
• Strong understanding of operational performance, SLAs, ticket lifecycles, backlogs and delivery metrics
• Experience with workforce planning, budgeting, resource forecasting and vendor management
• Strong working knowledge of JIRA, Confluence and Excel

Please apply below with your CV if you’re interested.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

21-08-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English