Customer Service Consultant - Bournemouth - £12.71PH

Job description

We're supporting a well-established financial services business looking for a Customer Service Consultant to join their team in Bournemouth on a temporary basis.

This is a fantastic opportunity for someone with a strong customer service background looking to gain experience within financial services. Full training will be provided, so previous financial services experience is not essential.

Key Responsibilities:

• Welcome and support customers, providing a professional and friendly service
• Understand customer needs and introduce relevant products and services
• Build strong customer relationships and identify referral opportunities
• Handle customer information and documentation accurately and confidentially
• Complete general administration and maintain accurate records
• Work towards agreed customer service and referral targets
• Work closely with colleagues and advisers to ensure customers receive appropriate support

Requirements:

• Previous customer-facing, retail, sales, or customer service experience
• Confident communicator with a professional telephone manner
• Comfortable discussing customer needs and identifying opportunities
• Strong attention to detail and administration skills
• Confident using IT systems
• Reliable, organised, and able to work effectively as part of a team
• GCSE Maths and English or equivalent

What's on Offer:

• £12.71 per hour
• Temporary contract until 24 November
• Immediate start
• 35 hours per week, Monday to Friday
• Two Saturday mornings per month, with time off in lieu
• Full training and ongoing support
• Opportunity to gain valuable financial services experience

Please note: As this role involves working within financial services, the successful candidate will be required to undergo appropriate financial and pre-employment checks.

This is an excellent opportunity for a customer-focused individual looking to gain experience within a professional financial services environment.

Interested?
Apply now or get in touch for a confidential conversation.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Extra information

Status

Open

Education Level

Secondary School

Location

Bournemouth

Type of Contract

Temporary full-time jobs

Published at

22-08-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English