Retail Sales Assistant

Job description

Job Description

SCOPE OF ROLE:

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This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

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KEY RESPONSIBILITIES:

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• Optimise sales through effective customer experience and selling techniques

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• Follow store operation processes to minimise risk and costs

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• Continually develop an understanding of the company's culture and products and reflect this in everyday performance

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• Engage the customer by delivering a first-class customer service - meet and greet the customer and provide assistance where needed

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• Promote the Yours Clothing brand

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• Operate till and handle financial transactions

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• Merchandise and replenish stock as directed

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• Assist with deliveries and stock handling as directed

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• Undertake cleaning and housekeeping duties

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• Ensure compliance with all company procedures

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• Be aware of store sales performance

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• Be aware of commercial activity in the store/business

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• Take responsibility for personal development and actively seek opportunities for improvement

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DESIRABLE SKILLS AND QUALIFICATIONS:

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• Experience in a customer facing role

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• Experience of working in women's retail fashion

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• Knowledge and understanding of High Street fashion

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• GCSE Maths and English as a minimum

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• NVQ Level 2 Customer Service

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KEY ATTRIBUTES:

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• Highly motivated and a desire to be the best

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• Proven ability to work well within a team and to use own initiative

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• Proven record of good attendance and flexibility

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• Warm, friendly and engaging personality with a good sense of humour

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• An energy and enthusiasm to succeed

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• Confident and articulate when speaking to customers

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• Ability to work hard and smart

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• Ability to adapt to frequent change and a high-pressure environment

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• Outstanding loyalty and commitment to the business

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JBRP1_UKTJ

Extra information

Status

Open

Education Level

Secondary School

Location

Torquay

Type of Contract

Full-time jobs

Published at

25-08-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English