Customer Service Executive

Job description

Role: Customer Service Executive
Company: Mid Size Family Feel Business
Based: Newmarket
Offer: £29,500
Were delighted to be working with a well-established, highly respected business in Newmarket. They are seeking a Customer Service Executive to join their friendly team on a full-time, permanent basis. This is a full-time office-based role, Monday to Friday, with two Saturdays per month from 9:00am to 12:30pm.
Key responsibilities will include:
Handling incoming calls and customer enquiries in a professional and helpful manner
Assisting customers with bookings and reservations
Advising customers on products and services, using your knowledge to find the right options
Updating and maintaining the CRM system with accurate customer information
Supporting the wider team with general administration and customer service tasks
Were looking for someone who:
Has a friendly and professional telephone manner
Has excellent communication and customer service skills
Is organised with strong attention to detail
Is confident using IT systems and comfortable learning new software
Has a positive, proactive approach and enjoys working as part of a team
This is a great opportunity to join a stable and supportive business, with full training provided and the chance to develop your customer service and bookings experience.
If this sounds like the next step in your career, please apply via the advert or get in touch with Megan at Eclectic Recruitment.
We endeavour to reply to every candidate, every time, but if you havent heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

Extra information

Status

Open

Education Level

Secondary School

Location

Newmarket

Type of Contract

Full-time jobs

Published at

09-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English