Internal Account Manager

Job description

Internal Account Manager - Edinburgh - £28,500 + Annual Bonus | Permanent
People Solutions are currently recruiting for an Internal Account Manager to join a successful and well-established global business based in Edinburgh .
This is a fantastic permanent opportunity for someone with experience in B2B sales, internal sales, account management or customer service who enjoys developing customer relationships while proactively identifying new sales opportunities.
The role combines account management, outbound sales and customer service, making it ideal for someone confident communicating with customers and motivated by developing accounts and increasing sales.
This position is ideal for applicants looking for a role as an Internal Sales Executive , Account Executive or Customer Account Manager .
Rates of Pay:
£28,500 per annum
Annual bonus scheme
Shift Pattern:
Full-time, permanent position
Flexible working hours between 08:00 and 17:00
Benefits:
Your benefits as an Internal Account Manager are:
Annual bonus scheme
Flexible working hours
28 days holiday including bank holidays
Holiday entitlement increasing with length of service
Holiday purchase scheme
Company pension with enhanced contribution options
Company sick pay scheme
Employee Sharesave scheme
High street and retail discounts
Discounted gym memberships
Comprehensive training and career development opportunities
Day-to-Day Duties:
Your duties as an Internal Account Manager are:
Managing and developing a portfolio of existing customer accounts
Proactively contacting existing, new and lapsed customers
Making outbound calls to generate sales opportunities
Building strong, long-term customer relationships
Supporting the external sales team
Identifying repeat-order, upselling and cross-selling opportunities
Providing quotations and product information
Following up customer enquiries and sales opportunities
Supporting customer queries by telephone and email
Maintaining accurate CRM and sales records
Using reports and sales data to identify opportunities for account growth
Essential Skills:
To be successful as an Internal Account Manager , you will need:
Previous experience within B2B sales, internal sales, account management or customer service
Excellent written and verbal communication skills
Confidence carrying out outbound and proactive sales activity
Strong customer service and relationship-building skills
A proactive and results-driven approach
Good organisation and attention to detail
The ability to manage multiple accounts and priorities
Confidence using CRM systems and Microsoft Office
Strong problem-solving skills
A positive attitude and adaptable approach
Desirable Experience:
Previous experience within the cleaning, hygiene, janitorial or facilities management industry would be advantageous but is not essential
Training:
Ongoing product and industry training
Structured sales and account management development
Continuous professional development and career progression opportunities
Support and coaching from experienced management teams
Apply:
If you have previous sales or account management experience and are looking for a permanent opportunity offering bonus potential, excellent benefits and long-term career development, apply today and a member of the People Solutions team will be in touch.
People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process

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Extra information

Status

Open

Education Level

Secondary School

Location

Portobello

Type of Contract

Full-time jobs

Published at

25-08-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English