Family Support Worker

Job description

Help families build safer, more positive futures
Tyre Hill House is a welcoming residential family assessment centre where parents and children are supported through an important period in their lives.
Our purpose is to create a safe, respectful and nurturing environment where parents can develop their skills and confidence. We combine compassionate support with professional observation to help ensure every family receives a fair, evidence-based assessment.
We are proud of our warm, inclusive culture. Our team works closely together, values every colleagues contribution and shares a commitment to achieving the best possible outcomes for children and their families.
We are looking for compassionate and enthusiastic Family Support Workers who can build positive relationships with parents while keeping childrens safety and wellbeing at the heart of their work.
The role
You will:
Provide practical support and guidance to parents caring for their children
Help parents develop their skills, routines and confidence
Observe and accurately record progress, interactions and behaviours
Contribute to individual care and assessment plans
Maintain a safe, nurturing and respectful environment
Work closely with colleagues and other professionals
Follow safeguarding procedures at all times
What we are looking for
You will need:
Some experience of working with children and families
A caring, patient and non-judgemental approach
Strong communication and relationship-building skills
Good observation and written-recording skills
The ability to remain calm in challenging situations
Reliability, flexibility and clear professional boundaries
A commitment to safeguarding children and families
Experience in family support, residential care or social care would be an advantage.
What we offer
Flexible early, late, sleeping-night and waking-night shifts
Comprehensive induction and ongoing training
Professional development opportunities
A supportive and inclusive team culture
Company pension
Private medical insurance
Sick pay
Free on-site parking
Meaningful work that makes a genuine difference
Working arrangements : We welcome applications from candidates seeking a range of working patterns and contracted hours.
Applicants should indicate their preferred number of working days within their application. We are open to considering a variety of arrangements and are keen to build a team with complementary skills, experience and availability.
The final mix of appointments and contracted hours will be determined following recruitment and agreed in line with service requirements and the approved staffing budget.
Apply
If you are compassionate, dependable and ready to support families through an important period in their lives, we would be delighted to hear from you.
Tyre Hill House is committed to safeguarding and promoting the welfare of children and families. The successful candidate will be required to complete relevant safer-recruitment and pre-employment checks.
We are an equal-opportunity employer committed to creating a diverse and inclusive workplace.
If you have not heard from us within 4 weeks of application, unfortunately on this occasion you have been unsuccessful.

Extra information

Status

Open

Education Level

Secondary School

Location

Worcester

Type of Contract

Full-time jobs

Published at

08-09-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English