Front of House

Job description

Be the Heart of a Thriving Community

Join our front of house team and become the welcoming face that brightens residents' days at our beautiful Leatherhead community. This role is about creating genuine connections and making a real difference to people's lives every single day.

About Birchgrove

At Birchgrove, we create welcoming, purpose-built rental communities for people over 65 places where comfort, independence, and connection thrive. Our mission is simple: to make life easier and brighter for our residents, while building a supportive, inclusive workplace for our colleagues.

We're proud to be a Disability Confident Employer and a Living Wage Employer. At Birchgrove, everyone's contribution is valued, and we work together with warmth, respect, and purpose.

What You'll Be Doing

No two days are the same. You'll be at the heart of our community, making daily life run smoothly.
Creating a warm, welcoming environment for residents and visitors
Supporting residents with day-to-day requests and activities
Assisting in planning and running community events and social activities
Serving food, hot drinks, and bar service with a smile
Looking after communal areas and keeping them inviting
Handling phone calls and enquiries in a friendly, professional way
Working as part of a supportive, close-knit team

About You

We're looking for someone who is:
Warm, friendly, and approachable
Passionate about making a difference to older people's lives
Great at communication and enjoys working with others
Self-motivated with a positive, can-do attitude
Happy to pitch in wherever needed to keep things running smoothly
Experience in hospitality, customer service, or front of house is helpful, but what matters most is your attitude and people skills.

Why Join Birchgrove?
Make a difference every day your work helps create a happy, thriving community
Enjoy great perks competitive pay, healthcare cashback scheme, electric car scheme, and complimentary lunch cooked by our professional chefs
Grow with us we're committed to supporting your career and personal development
Be part of a caring team where everyone is respected, included, and valued
Feel proud Birchgrove is a leader in our field, with a reputation for quality, warmth, and community

Ready to Make a Difference?

If you want to be part of a team that values kindness, connection, and care, we'd love to hear from you. Pop in and see what we do before applying you'll get a real feel for our community and the difference we make every day.

Extra information

Status

Open

Education Level

Secondary School

Location

Leatherhead

Type of Contract

Full-time jobs

Published at

09-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English