Receptionist & Booking Clerk

Job description

Title: Receptionist & Booking Clerk

Location: Braintree, Essex (Hybrid)

Hours: (Part-Time)

Type: Self-Employed

Pay: £ Base + Bonus/Commission earning opportunity

Our client, a Braintree-based medical Aesthetics, Skin & Laser Clinic is looking for an experienced, friendly and highly organised Clinic Receptionist to manage our front-of-house service.

You must be extremely confident using a computer, ipad, iphone, booking systems and CRM platforms and have excellent customer service and communication skills.

Part-Time

• 3-4 days per week
• Monday: 10.00 am–5.00 pm
• Tuesday: 11.00 am–7.00 pm
• Wednesday: 10.00 am–8.00 pm
• Thursday: 11.00 am–7.00 pm

Responsibilities

• Open the clinic at the beginning of the day and securely lock up when required.
• Welcome clients and check them in on our system.
• Ensure medical history and consent forms are completed.
• Take treatment payments and deposits.
• Check clients out and rebook future appointments.
• Add accurate notes to client records.
• Follow up with clients who have outstanding deposits.
• Respond to enquiries through WhatsApp and social media.
• Manage appointments using the clinic booking system.
• Maintain a professional and welcoming reception area.
• Support the smooth running of the clinic.

Essential requirements

• Previous receptionist, front-of-house or customer service experience.
• Excellent IT, computer and systems skills.
• Experience using booking, CRM or diary-management systems.
• Confident handling payments and client information.
• Excellent communication and people skills.
• Friendly, professional and passionate about customer service.
• Highly organised, reliable and attentive to detail.
• Trustworthy and confident taking responsibility for opening and securing the clinic.
• Must hold a valid driving licence and have reliable access to a vehicle.
• Must live within a reasonable commuting distance of Braintree.
• Available to work all listed hours on-site.

Experience within an aesthetics clinic, beauty salon, medical practice, dental practice or healthcare setting would be highly beneficial.

Extra information

Status

Open

Education Level

Secondary School

Location

Braintree

Type of Contract

Full-time jobs

Published at

01-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English