General Manager

Be At One RIchmond - General Manager

Up to £42,000 per annum plus bonuses

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

established premium cocktail bar in one of London's most affluent and desirable locations. Situated just a short walk from Richmond station and moments from the Thames, the venue benefits from a loyal local following, strong commuter trade and a steady flow of visitors drawn to the area's vibrant food and drink scene. Operating across two floors, with opportunities to grow private events and celebrations, this is a business with huge potential in a highly competitive market.

Richmond is known for its affluent residential community, bustling town centre, riverside attractions and excellent transport links into Central London. It's a destination where guests have high expectations, making it the perfect environment for a hospitality professional who is passionate about delivering exceptional experiences and building a standout local business.

About You

We're looking for a commercially minded General Manager who can take an already successful business and unlock its next stage of growth. This role is about more than managing day-to-day operations. We're looking for someone who can spot opportunities, build local connections and create compelling reasons for guests to choose Be At One Richmond time and time again.

You'll be passionate about delivering exceptional guest experiences, developing a motivated team and creating an atmosphere that keeps guests returning. You'll understand how to use local marketing, events, partnerships and community engagement to drive awareness, build loyalty and grow sales in a competitive market. Equally, you'll be confident balancing the commercial side of the business, using strong labour management, stock control and cost discipline to deliver sustainable profitability.

We're looking for a proven hospitality professional with experience in a premium, drinks-led environment, a strong track record of delivering commercial results and a genuine passion for people. If you enjoy building high-performing teams, driving sales growth and taking ownership of a business, this is a fantastic opportunity to make your mark in one of London's most desirable locations and grow your career with one of the UK's leading cocktail brands.

To be eligible to apply, you MUST hold a valid Personal Licence.

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Additional discounts for personal car leasing
• Up to £1000 “Refer A Friend” incentive
• Additional discount at Stonegate Hotels
• Award winning Learning & Development programmes to drive your career

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact emma.rock@stonegategroup.co.uk