Hearing Care Assistant

Job description

About the role

Learn more about the general tasks related to this opportunity below, as well as required skills.
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, youll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. Youll be the friendly face our customers rely on - from initial consultation to aftercare.
This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in peoples lives.
Responsibilities
Assist with hearing screening and pre-consultation procedures
Support Audiologists during hearing tests and fittings
Provide advice on hearing aid care, maintenance and use
Deliver ongoing customer support including follow-up appointments and adjustments
Maintain accurate customer records and handle administrative tasks and handle administrative tasks
Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
Stay informed about hearing care products and developments
What were looking for
We are looking for someone with a friendly, patient-focused approach and excellent communication skills to work in East Devon Medical Centres. Strong organisational and problem-solving abilities are essential for this role.
The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace. Xohmjla
A full clean driving licence is essential as this is a mobile role.
What we offer
Full training and development including the potential to progress to a Hearing Aid Audiologist
A supportive, family-run working environment
Flexible working patterns
Competitive salary and benefits
Opportunities to work across both hearing and optical services
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Extra information

Status

Open

Education Level

Secondary School

Location

Exeter

Type of Contract

Full-time jobs

Published at

17-09-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English