Customer Service Representative

Job description

Customer Service Advisor

If you want to know about the requirements for this role, read on for all the relevant information.
£12.80 per hour + bonus opportunities
Ringwood
We are currently recruiting for a Customer Service Advisor role on behalf of a global outsourcing client in Ringwood. You'll be for a well known brand acting as the first point of contact for a range of customer queries. This is a temporary to permanent role so it's a great chance to get your foot in the door with a global company.
This is an on site role with potential to move to hybrid once you're fully trained in the role.
What's on offer -
Weekly pay every Friday
Opportunity to secure a permanent contract
Annual bonus opportunities
Working for a well established, global organisation
What you'll be doing -
Responding to customer queries over the telephone and via email
Providing an excellent level of service to all customers
Show empathy and understanding to customers
Process customer orders and update records accurately
Discuss ad-ons and potentials to up sell where suitable
What we're looking for -
Previous experience within a customer service role
Contact centre experience is desirable but not essential
Ability to build rapport with customers
Computer literate and confident using various IT systems
Excellent communication skills
Hours of work -
Monday - Friday: 8:30am - 7pm (rotating shift patterns)
Saturdays : 8:30am - 5pm
You'll be provided your rota in advance and a day off in lieu if scheduled to work a Saturday
We are looking to speak to suitable candidates for September start dates! If you're interested, apply now and we'll be in touch.
JDRLeedsOffice
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. Xohmjla

JDR Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Extra information

Status

Closed

Education Level

Secondary School

Location

Poulner

Type of Contract

Full-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English