Senior Customer Success Manager at Agentic AI PropTech SaaS

Grey Matter Recruitment is looking for a Senior Customer Success Manager at Agentic AI PropTech SaaS

Job description

Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms.


The Company

  • AI startup transforming the £33bn property industry
  • Building AI agents that automate 80-90% of operational workloads
  • Early-stage business with equity, huge growth and unicorn ambitions


The Role

  • Own onboarding, adoption, retention and expansion for enterprise customers
  • Help build AI-powered CS automations, workflows and scalable processes
  • Partner with Product & Engineering to shape the future of the platform


The Need

  • Customer Success or Account Management experience within B2B Saas
  • Comfortable with APIs, integrations, data and technical troubleshooting
  • Commercial relationship builder
  • Passion for AI, automation and building modern Customer Success functions

Extra information

Status
Open
Education Level
Secondary School
Location
London Area
Type of Contract
Full-time jobs
Published at
12-09-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Full-time jobs | Secondary School

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