General Manager

We are seeking an inspirationalGeneral Managerto lead our hotel into its next chapter of success.If you’re a dynamic hotel leader who thrives on action, performance, and people, this is your stage.

About Us

Cardiff Marriott Hotel offers a modern, elevated hotel experience designed for the ambitious, efficient traveller. With spacious, recently refurbished guest rooms and suites, six versatile refurbished event spaces and a focus on streamlined service, we deliver the perfect balance between comfort and productivity.

The Role

As our General Manager, you’re the heartbeat of the hotel. You’ll inspire teams, drive performance, and keep every part of the operation running like clockwork — all while delivering the sharp, seamless Marriott experience our guests love.

Key Responsibilities

• Lead, motivate, and energise a passionate team to deliver standout service
• Drive revenue, boost profitability, and maximise commercial opportunities
• Champion the signature Marriott brand with confidence and flair
• Keep guest satisfaction sky-high through proactive leadership
• Own the hotel’s financial performance, budgets, and forecasting
• Recruit, coach, and develop top talent
• Push forward sales and marketing activity to keep us ahead of the competition
• Ensure every area of the hotel is safe, compliant, and guest-ready

About You

• Proven leadership in a full-service, branded hotel environment
• A results-driven mindset with strong commercial instincts
• A natural ability to inspire, influence, and bring people together
• Hands-on energy with a passion for delivering exceptional guest experiences
• Marriott brand experience is a powerful advantage

What We Offer

• Competitive salary + performance bonus
• Marriott travel & hotel discounts worldwide
• The chance to lead a thriving hotel within a world-class global brand

Compensation: To be discussed