Temporary Housing Officer - Cambridge

Job description

Rocasa Consulting Ltd are recruiting a Temporary Housing Officer to cover the Cambridgeshire Patch for 4 Months, Working Mon - Fri 9am - 5.30pm 2/3 Day in Patch the 2/3 Days at Home, Paying £215 per day via Umbrella.
Must live in Patch - Cambridgeshire area
Act as an advocate for customers on housing management issues and liaise with relevant departments to ensure housing enquiries are resolved.
Deliver an effective customer focused service to customers, ensuring support and advice is provided to help customers sustain their tenancies.
Report household repairs and any communal block repairs or health and safety concerns
Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements.
Identify breaches of tenancy agreements, such as ASB, illegal occupancy or sub-letting.
Maximise rental income through management of rent accounts and advising customers about rent arrears.
Contribute to service improvement and resident involvement to achieve resident satisfaction with services.
Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent.
Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond
Refer concerns of safeguarding to the relevant agencies
Work alongside statutory agencies to encourage tenancy sustainment
You must have UK Driving Licence and Access to a Car and have previous experience as a Housing Officer.

Extra information

Status

Open

Education Level

Secondary School

Location

Huntingdonshire

Type of Contract

Full-time jobs

Published at

17-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English