Shift Manager

Job description

Shift Manager

We’re recruiting on behalf of a rapidly growing, technology-led logistics business that is transforming how parcels move through the e-commerce delivery network.

The company is looking for a hands-on Shift Manager to lead sortation operations at its London site. You’ll take ownership of a busy shift, manage a frontline operational team and ensure targets for safety, productivity, quality and service are consistently achieved.

What you’ll be doing:

• Overseeing parcel-sortation operations throughout your shift

• Leading, motivating and coaching a team of site operatives

• Allocating people and resources according to operational demand

• Supporting recruitment, onboarding and training

• Maintaining and improving health and safety standards

• Monitoring performance data and addressing operational issues

• Identifying opportunities to improve efficiency and service quality

• Collaborating with site leadership and other internal teams

What we’re looking for:

• Leadership experience within warehousing, logistics, distribution, fulfilment, parcel delivery, manufacturing or a similar fast-paced environment

• Experience managing operational KPIs and performance targets

• Strong communication and team-building skills

• The ability to make calm, practical decisions under pressure

• Confidence using data to identify problems and improve performance

• A positive, hands-on leadership style

• Flexibility to work an agreed day or night-shift pattern

What’s on offer:

• Competitive salary and equity package

• Private health and dental coverage

• 25 days’ holiday

• Enhanced parental leave

• Gym and cycle-to-work benefits

• Additional workplace perks

• The opportunity to join a high-growth business and make a visible operational impact

The hiring process consists of three interviews, with a decision expected within 48 hours of the final stage.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Full-time jobs

Published at

17-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English