Head Housekeeper

Job description

About The Willows Care Home
The Willows Care Home is a 31 bed care home located in the market town of Hinckley, Leicestershire. Providing residential and residential dementia care, the home offers a warm and welcoming environment where colleagues work together to provide high quality, person centred care. With a strong family atmosphere and a focus on supporting Residents to enjoy meaningful daily experiences, The Willows is a rewarding place to work and make a real difference to the lives of Residents every day.

Head Housekeeper Contract £13.85- £14.20 per hour
Contracted to 32 hours per week
Flexibility across 7 days is essential for this role
5.6 weeks annual leave (based on a full time contract)
Role Overview
As Head Housekeeper, you will take overall responsibility for the cleanliness, presentation and organisation of the home, ensuring a safe, comfortable and welcoming environment is maintained at all times. This is a key leadership role where your standards and attention to detail will directly impact daily life and overall experience.

You will lead and manage the housekeeping team, overseeing the cleaning of residents' rooms, bathrooms and all communal areas to ensure consistently high standards of hygiene and presentation. You will coordinate daily operations, ensuring tasks are completed efficiently and in line with infection control, health and safety and housekeeping procedures.

Working closely with other departments, you will ensure a well organised and responsive service. You will monitor quality, manage supplies and support your team through training, guidance and leadership, creating a positive and high performing environment.

What We Are Looking For

Previous experience in a housekeeping or supervisory role
Strong leadership and team management skills
Excellent organisation and attention to detail
Good understanding of cleaning standards, hygiene and infection control
Ability to manage workload, priorities and team performance
Good communication and interpersonal skills
What We Offer Paid Enhanced DBS
Uniform provided
Group life assurance cover
Wagestream - financial wellbeing support and flexible access to earned pay
A nutritious meal during shifts of eight hours or more
GP Online for you and your dependants under 16
Access to more than 1,600 high-street and online discounts
Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
Award-winning learning and development, with support to achieve recognised qualifications
Clear opportunities for career development and progression
Recognition initiatives and Long Service Awards
'Refer a Friend' scheme offering up to £1,000 per successful referral, depending on the role
About Care Concern Group
The Willows is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.

Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another.

If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Hinckley

Type of Contract

Full-time jobs

Published at

17-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English