Client Services

Job description

Introduction


Overview

Join us at Gallagher, where we provide tailored insurance solutions for police and fire services. Based in Leatherhead, you’ll be part of a team that values collaboration, integrity, and service excellence. This role offers a chance to make a real difference by supporting clients and ensuring their needs are met with care and professionalism.

How you'll make an impact

You’ll be the first point of contact for clients, handling calls and emails with empathy and efficiency. You’ll guide clients through claims processes, ensuring they feel supported every step of the way. Working closely with account handlers, you’ll assist with administrative tasks like processing refunds and managing reports. Your proactive approach will help resolve issues quickly, ensuring clients receive the best possible service.

About You

Here’s what you’ll bring to the role:

• A client-focused mindset, with the ability to prioritise customer needs.
• Strong administrative skills and attention to detail when handling policy documents.
• Clear communication skills to explain complex issues simply.
• A proactive attitude towards learning and personal development.
• IT proficiency, including experience with Microsoft Office tools.
• GCSEs or equivalent qualifications.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information,

visit our Benefits page

.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our 

Talent Community

to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Extra information

Status

Open

Education Level

Secondary School

Location

Leatherhead

Type of Contract

Full-time jobs

Published at

25-09-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English