Underwriting Assistant

Job description

Wise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As an Insurance Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting.

This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.

Insurance Operations Assistant duties and responsibilities:

• Perform accurate and timely risk and aggregate data entry into the company's key systems.
• Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards. Identify and resolve discrepancies and queries, escalating where appropriate.
• Process and validate USM (Underwriting Signing Messages) and SCM (Signing & Claims Messages) in line with SLAs, investigate and resolve message failures, exceptions and queries.
• Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
• Actively contribute to a continuous improvement culture and identifying opportunities to improve process efficiencies, accuracy and control.
• Work confidently alongside Underwriting teams and building stakeholder relationships.

Insurance Operations Assistant key skills and experience required:

• Previous experience of working in the Insurance industry is essential for this position.
• Demonstrable experience of working in the London Market Insurance sector providing operational support.
• Demonstrates practical knowledge of delegated authority and open market business and understands the operational and contractual differences.
• Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
• Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.
• Strong analytical skills, with a high degree of accuracy and attention to detail.

Benefits

• Excellent pension scheme
• Private medical insurance
• Life assurance
• Season ticket loan
• Hybrid working
• Annual discretionary bonus

Extra information

Status

Open

Education Level

Secondary School

Location

City Of London

Type of Contract

Full-time jobs

Published at

29-09-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English