Technical Sales Manager

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Role: Technical Sales Manager
Location: Outskirts of Maidstone, Kent
Salary: £40,000-£50,000 DOE
Hours: Monday to Friday
Contract: Permanent | Full-Time

Are you an experienced technical sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes?

Our client, a leading manufacturer of bespoke products, is looking to recruit a Technical Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment.

Key Responsibilities

• Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully.
• Monitor departmental KPIs, analyse performance and provide regular reports to senior management.
• Identify opportunities to improve sales processes, operational efficiency and customer service standards.
• Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment.
• Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales.
• Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment.
• Maintain accurate customer, quotation and order records using ERP and CRM systems.
• Support the team by providing technical and commercial guidance where required.
• Ensure all sales processes are carried out in line with company procedures and ISO quality standards.
• Coach, mentor and develop team members through regular training and performance reviews.

About You

• Proven experience leading and developing a successful technical sales or commercial support team.
• Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role.
• Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry.
• Experience using ERP and CRM systems to manage customer and sales information.
• Commercially aware with strong analytical and problem-solving abilities.
• A proactive, positive and hands-on management style with a passion for developing people.