Events Waiter - London

Job description

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.

The Events department is based on-site and brings extraordinary concepts to life within The Pembroke by curating exclusive functions ranging from intimate events, private hires and bespoke business meetings to large-scale events.

ROLE OVERVIEW

To further elevate and enhance our events offering, we are seeking a dedicated and professional Events Waiter to contribute to the club's success by delivering exceptional service at private functions, member events, and special occasions.

The ideal candidate is polished, attentive, and service-driven, with a passion for creating memorable guest experiences. This role is central to the successful delivery of a wide range of events, ensuring service is executed seamlessly, efficiently, and to the highest standards.

The successful candidate will work closely with the events, kitchen, and bar teams to provide outstanding hospitality, adapting to the varied requirements of each event while maintaining professionalism, flexibility, and attention to detail. A proactive approach, strong teamwork, and the ability to excel in a fast-paced environment are essential.

RESPONSIBILITIES

Deliver exceptional food and beverage service at private events, banquets, receptions, meetings, and member functions

Set up, prepare, and break down event spaces according to event specifications and club standards

Serve food, beverages, and canap s efficiently and professionally throughout events

Ensure event rooms and service areas remain organised, clean, and well-presented at all times

Liaise effectively with the events, kitchen, and bar teams to ensure smooth service delivery

Anticipate guest needs and respond promptly, professionally, and discreetly

Assist with room resets, furniture movement, and event turnaround requirements where necessary

Maintain an excellent knowledge of event menus, beverage offerings, and service styles

Handle guest enquiries confidently and escalate concerns appropriately when required

Support colleagues to ensure all events run smoothly and successfully

Comply with all health, safety, food hygiene, and licensing regulations

Represent the club professionally, ensuring every guest receives a warm and memorable experience

REQUIREMENTS

Previous experience in hospitality, events, banqueting, hotels, private members' clubs, or high-volume food and beverage operations

Strong understanding of food and beverage service standards

Excellent communication and interpersonal skills

Professional, friendly, and guest-focused approach

Ability to work effectively in a fast-paced and dynamic events environment

Strong organisational skills and attention to detail

Ability to work as part of a team and support colleagues during busy service periods

Well-presented with high standards of personal grooming

Ability to remain calm and professional under pressure

Flexible approach to working hours, including evenings, weekends, and public holidays

A positive attitude and willingness to learn and develop within the role

WHAT WE OFFER

Best-in-class salary

Family meal on shift

Industry-leading Learning & Development opportunities

Pension scheme - including employer contributions.

Annual staff award ceremony and party

More benefits to be set up as we open

Extra information

Status

Closed

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Profession type

Bar Staff / Waiters and Waitresses

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English