Call Centre Assistant

Job description

Call Centre Assistant

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of Audiology administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.

What's on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

Starting salary up to £12.91 per hour

28 days annual leave plus your birthday off!

Full time (40 hours) - Monday to Friday

Pension contribution

Annual subscription to the "Headspace" app

WeCare - UK confidential employee helpline

Outstanding clinical and professional development opportunities

Access to latest clinical technology and equipment

What we're looking for?

Some of the skills we're looking for include:

Excellent administration and organisational skills

Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone

Team player with a positive can-do attitude

High level of interpersonal skills with the ability to build working relationships with a wide range of people

Previous experience of working within an audiology/optics environment desireable but not required

Find out more

If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better, apply now.

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Extra information

Status

Open

Education Level

Secondary School

Location

Bedford

Type of Contract

Full-time jobs

Published at

14-10-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English