Parts Sales Advisor

Job description

We are recruiting on behalf of a reputable automotive group in Croydon for the position of Parts Sales Advisor. This Parts Sales Advisor role offers an excellent opportunity for experienced motor trade professionals to advance their careers within a thriving, multi-franchise dealership. The Parts Sales Advisor will be integral to the success of the business, providing exceptional customer service and expert product knowledge.

Benefits:

Competitive salary starting from £29,000 to £30,000 per annum, with potential OTE of up to £36,000 including bonuses as a Parts Sales Advisor

Monday to Friday hours (7:00am – 5:30pm), with no weekends required

Genuine career progression opportunities within a well-established, supportive environment

Generous holiday package (20 days plus bank holidays) and pension scheme

Recognition programmes, including length of service celebrations

Supportive team environment focused on delivering excellent customer service and account management

Duties:

Respond promptly and professionally to customer sales enquiries, orders, and complaints

Provide accurate and efficient parts lookup and pre-pick customer orders

Handle customer queries with attention to detail, clarifying requests as necessary

Upsell products and services to meet sales targets

Maintain precise records within the CRM system, including call logs and reports

Escalate customer issues to senior parts advisors or management when required

Follow company policies and procedures throughout all interactions

Attend regular training to stay up-to-date with product offerings and company policies

Support the team in delivering excellent customer service and fostering client relationships

Requirements:

Previous experience as a Parts Advisor, either within a franchise or in a similar automotive environment

Proficiency with parts lookup systems such as Kerridge or equivalent

Strong communication and interpersonal skills

A positive attitude with a desire to progress within the automotive trade

Good organisational skills and attention to detail

Ability to work effectively within a team environment

If you meet the above criteria and are...

Extra information

Status

Open

Education Level

Secondary School

Location

Croydon

Type of Contract

Full-time jobs

Published at

14-10-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English