Technical and After Sales Advisor

Job description

Technical & Aftersales Advisor
Are you someone who enjoys solving technical problems and helping customers find the right solution?
We're recruiting for a Technical & Aftersales Advisor to join a highly respected manufacturer within the construction and building services sector.
This is a varied position where you'll become the go-to person for technical support, product advice and aftersales enquiries. You'll work closely with customers, installers and internal teams, helping to resolve issues, provide expert guidance and ensure an excellent customer experience.
The Role:
Provide technical advice and product support to customers and installers
Manage aftersales enquiries from initial contact through to resolution
Investigate technical issues and recommend solutions
Coordinate replacement products, returns and warranty-related queries
Build strong relationships with customers and distribution partners
What we're looking for:
Customer facing experience either face to face or on the phone.
Able to explain technical information in a clear and customer-friendly manner
Ideally with experience of construction products, HVAC, engineering or building services but any technical background will be considered.
Organised, proactive and committed to delivering great customer service
What's on Offer:
This is an excellent opportunity to join an established and growing business where you'll receive ongoing training, develop specialist technical knowledge and build a long-term career within a supportive team environment.
This is a hybrid role, 2 days in the office, 3 days at home.
Package: £30-36,000, 5% Bonus, 25 Days Holiday, Private Healthcare, Pension

Extra information

Status

Open

Education Level

Secondary School

Location

Camberley

Type of Contract

Full-time jobs

Published at

14-10-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English