Receptionist

Apply directly

Job description

Job Title: Receptionist

Trust Location: Hampshire & Isle of Wight Healthcare NHS FT

Location: Cromwell House, Andover Road, Winchester, SO23 7BT

Hours: 20 hours per week

Working Pattern: Monday - Friday
Shift Pattern: Alternative weeks working pattern (phone number removed) and 13:00 – 17:00

Duration: 6 Months

Role Purpose:

The role of receptionist is an integral part of the team working in a patient facing clinical setting. The receptionist is generally the first point of contact our visitors and patients have during their hospital visit or telephone communication.
The post holder is required to be well presented and to welcome visitors, patients, and contractors into the hospital in a professional and friendly manner, answering any queries and directing them to where they need to be, giving reassurance when needed. The receptionist also supports colleagues in ensuring the hospital runs smoothly and efficiently.
To maintain service user's confidentiality and exercise discretion in completion of duties.
To undertake other administration tasks to support clinical and non-clinical staff in their duties.

You'll learn the following whilst working at the trust:

An in depth understanding of the roles and responsibilities involved in working within the NHS
Knowledge of the systems used, to effectively complete your role to the highest standard at all times
A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

Key Duties and Responsibilities

Ensure telephone calls are answered promptly and all queries dealt with effectively and politely.
Ensure all patients/visitors and contractors arriving at the hospital are welcomed and directed to where they need to be.
The requesting and allocation of security access.
Receiving/replying/sending of email communication.
Proficient use of IT, especially Microsoft office.
Dealing with incoming and outgoing mail & parcels and monitoring
Booking of meeting, consultation, and clinic rooms.
Monitor stock levels and ordering of stationery /office equipment
The reporting of building faults to the relevant department and to escalate when necessary
Participate in 1 to 1s & annual appraisals.
Work flexibly to cover colleagues' absen...

Winchester | Full-time jobs | Secondary School

Apply directly

Apply Button Text