Customer Service Administrator

Job description

A market leading company based in North Hampshire is searching for a Customer Service Administrator to join their welcoming and supportive team.

The business is seeking an individual with the ability to multitask a variety of duties whilst maintaining excellent customer communication throughout.

Responsibilities of the position include:

Liaising with customers over the phone and via email

Checking documentation, credit searches, risk reports and further documentation in line with the credit application process

Open new customer accounts, maintain records and password management using in house systems

Prepare and draft contractual documentation, legal agreements, and customer communications from templates

Handling queries and providing resolutions

The successful candidate will have the following skills and experience:

Excellent verbal and written communication skills as well as a strong attention to detail

Strong technical skills in Excel, Word and Outlook

Proactive individual who is motivated to attain high levels of customer service

Ability to work well in a team and maintain strong relationships with stakeholders

Own transport is preferred due to the location of the business.

Benefits include free parking, excellent onsite facilities and working from home days.

If you're passionate about this position or are keen to hear more, please click on "apply" as soon as possible.

You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
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Extra information

Status

Open

Education Level

Secondary School

Location

Farnborough

Type of Contract

Full-time jobs

Published at

15-10-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English