Retail Assistant

Job description

About the Role
As a Retail Advisor, you'll be the person customers turn to for advice, guidance and solutions, helping them get the most out of the technology that keeps them connected. It's about more than selling; it's about building trust, showing empathy and taking ownership to create positive, memorable experiences for our customers. You'll receive a competitive hourly rate of £13.45.
Day to Day, You'll: Help customers choose from our range of products, including mobile phones, tablets, SIMs, accessories, broadband and our TV entertainment packages.
Support customers in finding the right price plan and setup for their lifestyle.
Confidently showcase new and existing technology, demonstrating features like accessibility tools.
Take ownership of customer queries, resolving issues and building trust.
Work with your team to achieve store targets and strong customer satisfaction outcomes.
You'll be supported from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction.
You'll work as part of a close-knit retail team where collaboration, shared success and learning from each other are part of everyday life.
Our Ways ...

Extra information

Status

Open

Education Level

Secondary School

Location

Cwmbran

Type of Contract

Full-time jobs

Published at

16-10-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English