Support Worker

Job description

About the role
Earn £26,300 per year, and great benefits including Health Cash Plan

Home, a place where you belong
Join us and make a real difference every day. You'll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you'll do

• Supporting customers with repairs and other housing maintenance
• Providing advice and support to other colleagues
• Creating a safe, positive space where dignity and respect come first
• Carrying out welfare checks to our customers and colleagues
• Covering shifts, attending services, liaising with external agencies; police, NHS social and fire services

Why join us
This role gives you the chance to grow your career while making a difference where it matters most. You'll take on new challenges, build your expertise and help create positive change. Be part of one of the UK's Great Places to Work! We can't offer a CoS for this role.

You have

• Strong collaborations skills when working with external agencies, emergency services and social care professionals
• Excellent telephone skills with the ability to support, guide and advise both customers and colleagues
• The ability to work?on your own initiative, staying?calm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• Strong administration skills and excellent attention to detail

Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You'll be working 4 nights, including every Fri, Sat and Sun night shifts
• Shifts are 10 - 11 hours per shift, in any given service
• Although you'll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes, we will pay your mileage expenses

What's in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your chil...

Extra information

Status

Open

Education Level

Secondary School

Location

Newcastle upon Tyne

Type of Contract

Full-time jobs

Published at

17-10-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English