Bodyshop Customer Service Assistant

Job description

BODYSHOP CUSTOMER SERVICE ASSISTANT

Location: Heywood
Salary: £24,000 - £26,000 Basic Salary DOE
Job Type: Full-Time, Permanent
Working Hours: Monday - Friday, 8:00am - 5:00pm

Are you an organised, customer-focused professional looking for your next opportunity within the automotive industry? This Bodyshop Customer Service Assistant position in Heywood offers a basic salary of £24,000 - £26,000, depending on experience, with full-time, permanent employment and a consistent Monday-to-Friday working pattern.

If you enjoy helping customers, communicating clearly and keeping things running smoothly in a busy environment, this could be an excellent opportunity to develop your career within a vehicle accident repair setting.

WHAT'S IN IT FOR YOU?
·£24,000 - £26,000 basic salary, depending on experience.
·Full-time, permanent employment.
·Monday-to-Friday working pattern.
·Consistent working hours of 8:00am - 5:00pm.
·Opportunity to build experience within the automotive accident repair sector.
·A varied role combining customer service, administration and communication.

THE ROLE
As a Bodyshop Customer Service Assistant, you'll help deliver a positive customer experience throughout the vehicle repair process. You'll support the day-to-day administration of the bodyshop, keeping customers informed and helping ensure information is communicated accurately between customers and the repair team.

Your responsibilities will include:
·Handling customer enquiries professionally by telephone and email.
·Providing customers with updates on vehicle repairs when information is available.
·Supporting appointment scheduling and customer communications.
·Maintaining accurate customer records and administrative information.
·Liaising with colleagues to help coordinate the customer journey.
·Assisting with general office administration and documentation.
·Delivering a friendly, professional service while managing competing priorities.

ABOUT YOU
·Previous experience in a customer service, reception or administrative role; automotive or bodyshop experience would be beneficial.
·Strong communication skills, with a professional and approachable telephone manner.
·Good organisational skills and attention to detail.
·Confident using c...

Extra information

Status

Open

Education Level

Secondary School

Location

Heywood

Type of Contract

Full-time jobs

Published at

21-10-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English