Customer Service Assistant

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year spreadover

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:
Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing Defence and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:
Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
Onsite free car parking
Subsidised gym membership
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0610/95110001/52376493/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Extra information

Status

Open

Education Level

Secondary School

Location

Sleaford

Type of Contract

Full-time jobs

Published at

21-10-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English